How it works

Someone gave you a taptag, or you're about to set one up. Here's everything, in about two minutes.

The tag never changes. The destination does.

Your tag holds one web address, written on it once and never written again. When someone taps their phone on it, that address asks us where to send them — and we send them wherever you're pointing it today.

That is the whole idea. Change your job, your links, your entire page, or point the tag at something else altogether — a review page, this month's menu, a colleague's page — and every tag you have ever handed out or stuck on a table keeps working. Nothing gets reprinted and nothing goes in the bin.

Setting up your tag

Tap it on your phone, or type the code

Hold the tag against the back of your phone. A notification appears — tap it. If nothing happens, see “NFC isn't working” below, or just go to taptag.my/claim and type the code printed on the tag. Both work equally well.

Sign in with your email

We email you a link. No password to invent or forget. Clicking it signs you in.

Decide where it should send people

A name, a line about you and your links — or a page with a single button on it, if the tag is going on a table. Everything here can be changed later, as often as you like.

You're done

Your tag now opens that page. You also get a QR code pointing at the same place, so people can scan it with a camera if they can't tap.

NFC isn't working

This is the usual reason a tag seems dead. It's almost always one of these.

iPhone

iPhone XS and newer: NFC is always on. Nothing to enable.

Hold the top edge of the phone against the tag — the reader is at the top, not the middle. Keep the screen on and unlocked. A banner slides down from the top; tap it.

iPhone 7 to X: open the Control Centre and tap the NFC Tag Reader button first.

Android

Go to Settings → Connected devices → Connection preferences → NFC and switch it on. On Samsung it's Settings → Connections → NFC.

Or swipe down twice from the top and look for an NFC tile.

The reader is usually in the middle of the back, near the camera. Screen on and unlocked.

Still nothing?

· Take the phone out of a thick case — especially one with a metal plate or magnets.
· Move slowly and hold still for two seconds. It isn't instant.
· Try the other side of the tag.
· Don't hold it over a bank card — cards can interfere.
· Any laptop, or a phone without NFC: use the code instead at taptag.my/claim. That always works.

Once it's yours

Change where it points. Dashboard → Tags → pick a different page. It takes seconds, the tag itself is never touched, and everyone who taps it from that moment on lands somewhere new.

See who tapped. Dashboard → Analytics shows taps per day, roughly how many different people, and which countries.

Share without the tag. Every account gets a QR code and a link. Put them in a bio, on a slide, anywhere.

Turn it off. Lost your tag? Disable it in the dashboard and it stops opening your profile immediately.

I have a tag — link it Get a free QR code instead

People often come looking for a digital business card, and a taptag works perfectly well as one. It is the same object either way: one address that never changes, sending people wherever you point it.

What is taptag? · See an example profile